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It has been 3 years since Innoxa proudly launched our loyalty program to our valued customers and understand it is time for an upgrade! We're thrilled to announce we'll be making some great updates and changes to our program, Beauty Circle.

We aim to make it exceptional value and easy to use, to really reward our favourite Innoxa community. Because of this change, we will have a small period where Beauty Circle isn’t active, but don’t worry this won’t be for long! 

There is nothing you need to do as Beauty Circle Member, except wait for the announcement of the relaunch! Your status, points and rewards will role-over to the new program.

This transition requires the transfer of member data to the new system. Only necessary information required for the loyalty program will be transferred. We understand the sensitivity of personal information and want to emphasise that your privacy remains our top priority. The transfer of data will be completed in accordance with applicable Privacy Legislation.

If you wish to opt-out of Beauty Circle please complete the form below.

Thank you for your request. If you have any further questions please don't hesitate to contact customer service.

Frequently Asked Questions

  • No, unfortunately you will not be able to convert points into vouchers during the transition period.

  • Not at all. Your points will be rolled-over to the new program. All loyalty points and rewards you have collected will be available in your account.

  • During the re-launch you won't be able to log in to your account to check your points. Once we launched, you'll be able to log in like normal and check your points and vouchers.

  • Yes, existing loyalty members will still earn points on purchases, these points will be added to your account and will be available once the new program
    has launched.  

  • No, any current points won't expire. Usually, points expire after one year, however we will extend all point expiry dates to a year after the re-launch

  • Yes, points that have already been redeemed into vouchers can be used for purchases on the website during this period. If you have not made note of these voucher codes, you can email us on loyalty@heritagebrands.com.au and we can let you know your voucher codes.

  • We are committed to protecting your personal information and your right to privacy. Our full Privacy Policy can be found here.