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SKINCARE

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MAKEUP

PRIMER

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FOUNDATION

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CORRECTOR

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SETTING POWDER & SPRAY

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BLUSH, HIGHLIGHT & CONTOUR

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FAQS

When is Boxing Day? 

Boxing Day is held the day after Christmas Day, 26th December every year. It’s also a public holiday and when the sale’s period begins for retail. Innoxa will start its online sale a little early so sign up to our emails to be the first to find out!

Why do they call it Boxing Day? 

Boxing Day originated in the United Kingdom in 1871 after Queen Victoria included it in the Bank Holidays Act and it is celebrated in most Commonwealth countries. The custom started because servants had to wait on their employers on Christmas Day. So on Boxing Day they got the day off to spend with their families and employers would give them “boxes” to take home including gifts, bonuses and sometimes left over food.

How long will Boxing Day last?

Our Boxing Day sale will be extended till the 16th January 2022.

What promotions will be on during Boxing day?

Our 40% sitewide sale is the fan favourite and will be back for Boxing day! For the full terms and conditions, please click here.

What should I buy from Innoxa on Boxing Day?

Looking for a new fragrance? Try our best selling perfume Gingham EDT 100ml! Want to renew your skincare routine? Try our best-selling face moisturisers; Anti-Wrinkle + Firm Night Cream, Super Sensitive Day + Night Cream and Thirsty Skin Day + Night Cream. Shop our Makeup favourites like the Pure Silk Skin Primer, Satin Sheen Foundation, and Anti-Ageing Tinted CC Cream.

Do you offer free shipping

Yes, we offer FREE Standard Shipping on all Australian orders over $50.

Can I buy Innoxa in retail stores?

Yes, Innoxa is available in many large pharmacy chains including Priceline and Chemist Warehouse. For a full list of our stockists, please click here. However, we do not offer the full Innoxa range in stores so it’s best to call up the store to check before heading in. Alternatively, you can place your order online, we offer free shipping for all Australian orders over $50.

When will my Boxing Day order be delivered?

Our warehouse team & customer service team are taking a well-deserved break over the Christmas/New Year holidays. As such, all orders placed between Tuesday 12pm December 21 2021 - Monday 3rd January 2022 will start to be dispatched from the 4th of January. We endeavor to dispatch your order as soon as possible, please lookout for a dispatch confirmation following the 4th of January for the status of your order. We thank you for your patience & wish you and your loved ones a Merry Christmas & a Happy New Year!

I made a mistake with my order. Who do I contact?

Please contact our friendly customer service team here. Please note from the 23rd December 2021 our Customer Service team will have limited access to enquiries, therefore we ask for your patience and we will get back to your enquiry as soon as possible.

What is your return policy?

We’re happy to accept returns if the item is unused and new in its packaging. Click here for the full return policy.